-    Assist with the implementation and rollout of Microsoft Dynamics 365 Business Central.
-    Conduct on-site and virtual training sessions for end users, covering ERP functionalities, workflows, and new features.
-    Provide ongoing technical and functional support to ERP users across departments.
-    Identify, troubleshoot, and resolve system bugs, errors, and defects, escalating to vendors or developers when required.
-    Prepare and maintain training manuals, documentation, and user guides for ERP processes.
-    Conduct training for new joiners and refresher sessions for existing employees.
-    Support process improvements and recommend enhancements to ERP workflows based on user feedback.


Specifications:

Education:    
        Bachelor’s degree in Management Information Systems (MIS), Computer Science, or Software Engineering.

Experience:    
        2 to 3 years of relevant experience in ERP support, training, or systems analysis 
        Knowledge of programming languages (AL, C/AL, JSON, .NET, C-Side, PHP, Python, C, C++, C#, VB) is an advantage
        Hands-on experience with ERP systems (Business Central, Navision, Odoo, JD Edwards…)

Skills:    
     Strong troubleshooting and problem-solving abilities 
     Excellent communication and training delivery skills
     Ability to explain technical concepts in simple, user-friendly language
     Good analytical skills with strong attention to detail
     Proficiency in English (written and verbal)